Effective Date: April 28, 2025
Welcome to UbaTaxi!
At UbaTaxi (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”).
By using UbaTaxi, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
When you use UbaTaxi, we may collect the following types of information:
- Personal Information: such as your name, email address, phone number, profile photo, payment information, and driver’s license (for drivers).
- Location Information: to provide ride services, we collect your device’s precise location.
- Usage Information: including ride history, communication with drivers or riders, app usage patterns, and device information (such as IP address, browser type, operating system).
- Cookies and Similar Technologies: to improve your experience, we may collect data using cookies or similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our Services, including connecting riders with drivers.
- Process payments and send you receipts.
- Improve, personalize, and expand our Services.
- Communicate with you, including sending updates, promotions, and service-related messages.
- Ensure the security and safety of our users.
- Comply with legal obligations and resolve disputes.
3. Sharing Your Information
We may share your information with:
- Drivers and Riders: for facilitating rides and communications between users.
- Service Providers: who perform services on our behalf, such as payment processing and customer support.
- Legal Authorities: when required by law or to protect our rights and safety.
- Business Transfers: if we merge, sell, or transfer some or all of our assets.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Your Choices
You can:
- Update or delete your account information via the app settings.
- Opt-out of promotional communications by following the unsubscribe link in our emails.
- Adjust your device settings to control location tracking.
Please note that disabling certain features may impact your ability to use parts of the Services.
5. Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Children’s Privacy
UbaTaxi is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately when we post the updated policy on this page. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
📧 Email: info@ubataxi.com